Shipping policy

Elimination Diet Solutions orders may be shipped to you via most major third party shipping logistics companies (e.g., UPS, Fedex).

Depending on when you place your order, it can take 1-2 business day(s) to process and then ship out your pet's food. We advise our customers to allow 3-5 business days after your order has shipped to arrive. Transit/delivery time depends on your location.

When placing your order, please account for possible shipping delays due to holidays and high-traffic shipping times with carriers.

You will receive a shipment confirmation via email when your order has shipped and tracking information within 24-48 hours of shipment. If you have any concerns, please call (1-800-408-8850) or email (info@eliminationdietsolutions.com) the EDS Customer Care Team.

 

 

Free ground shipping is available once your cart subtotal (before applicable taxes) reaches a minimum of $60 USD.

If your order is less than this amount, ground shipping costs start at $7.99 and go up, on a sliding scale, based on your cart subtotal.

 

 

Your order will ship from Kansas City, Missouri, Sacramento, California, or Harrisburg, Pennsylvania depending on where you live, stock, and availability.